Streamline your business communications

Empowered omnichannel Empowered Call Centers Empowered Businesses Empowered Communications Empowered attention

Browser Video Calls Some video conferencing programs require you to download a desktop or mobile app to make or join a video call. Interactive Powers is based on modern web browsers, which means it won't force you to download an app. You can manage professional conversations with Video from a web browser using your computer or mobile device, and get everything working without an application, without downloads, without registration.
Browser Video Calls Some video conferencing programs require you to download a desktop or mobile app to make or join a video call. Interactive Powers is based on modern web browsers, which means it won't force you to download an app. You can manage professional conversations with Video from a web browser using your computer or mobile device, and get everything working without an application, without downloads, without registration.
Security and Privacy Keep your video calls secure with powerful hybrid WebRTC / SIP communications encrypted at 256 bits and with session tokenization. Interactive Powers settings allow the user or agent to mute, process a biometric API, block file sharing, select dual screen sharing, encrypt all parameters, and much more.
Security and Privacy Keep your video calls secure with powerful hybrid WebRTC / SIP communications encrypted at 256 bits and with session tokenization. Interactive Powers settings allow the user or agent to mute, process a biometric API, block file sharing, select dual screen sharing, encrypt all parameters, and much more.
Dual Screen Sharing Co-browsing Need to enlarge a design mockup or review a contract approval? Interactive Powers' dual screen sharing feature allows agent and user content to be shared at the same time. By the way, you can choose to share a specific window or tab or the entire desktop. You can also send the screen share to a mobile device. Once again, no downloads needed.
Dual Screen Sharing Co-browsing Need to enlarge a design mockup or review a contract approval? Interactive Powers' dual screen sharing feature allows agent and user content to be shared at the same time. By the way, you can choose to share a specific window or tab or the entire desktop. You can also send the screen share to a mobile device. Once again, no downloads needed.
Videollamadas Control & Transferencias Nuestro puesto de agente ofrece todos los controles de llamada que se necesitan al alcance de la mano. Ajuste la configuración de la llamada, inicia una pantalla compartida dual, voltea, silencia y oculta la cámara, o pon en pausa la grabación del vídeo. Todo está en una interfaz limpia, con el vídeo primero y fácil de usar, presentando todas estas opciones directamente en la pantalla y con nuestro FLAB botón inteligente.
Video calls Control & Transfers Our agent station offers all the call controls you need at your fingertips. Adjust call settings, start dual screen sharing, flip, mute, and hide the camera, or pause video recording. It's all in a clean, video-first, easy-to-use interface, presenting all these options right on screen and with our smart FLAB button.
Video in Central Mode Unified Communications In addition to video calls, what if your team also communicates through phone calls and text chat? Interactive Powers allows you to consolidate all channels on one platform for your agents. Talk with voice and video, send messages and meet from a single point. In this way, you will have to pay less for integration and operation, and less time will be lost in changing the context for all your teams.
Video in Central Mode Unified Communications In addition to video calls, what if your team also communicates through phone calls and text chat? Interactive Powers allows you to consolidate all channels on one platform for your agents. Talk with voice and video, send messages and meet from a single point. In this way, you will have to pay less for integration and operation, and less time will be lost in changing the context for all your teams.
Integration and Interoperability with Call / Contact Centers Perfect integration with market standards and the main providers of Call / Contact Center technologies. Our Empowered Omnichannel allows agents to continue working on a single platform while interacting face-to-face with their customers. Cost reduction in mean response time speeds task completion, prevents errors, and provides the best customer experience.
Integration and Interoperability with Call / Contact Centers Perfect integration with market standards and the main providers of Call / Contact Center technologies. Our Empowered Omnichannel allows agents to continue working on a single platform while interacting face-to-face with their customers. Cost reduction in mean response time speeds task completion, prevents errors, and provides the best customer experience.
HD Quality Video Recording. No one wants laggy audio or pixelated video quality in a meeting, especially when you're meeting with clients or prospects. Interactive Powers features crystal-clear HD video and the most advanced video storage for scalable video call deployments in call/contact centers of any size.
HD Quality Video Recording. No one wants laggy audio or pixelated video quality in a meeting, especially when you're meeting with clients or prospects. Interactive Powers features crystal-clear HD video and the most advanced video storage for scalable video call deployments in call/contact centers of any size.

Empowered omnichannel

Video gateway for advanced communications in real time, for existing Call and Contact Centers. Multichannel coverage for browsers, mobile devices and IoT

Learn more

Reinventing Calls with Software

Carrier-grade IVR platform, with high performance, scalability, reliability and multi-tenant applications. Its distributed architecture can efficiently process hundreds of simultaneous calls per node.

Learn more
Standard Use open standard languages, protocols and technologies such as VoiceXML, SIP, WebRTC, PHP, .Net, Javascript... to reduce costs and improve the interoperability of your communication systems. Program new services in VoiceXML so it's easy to maintain, scale, and evolve across your business.
Standard Use open standard languages, protocols and technologies such as VoiceXML, SIP, WebRTC, PHP, .Net, Javascript... to reduce costs and improve the interoperability of your communication systems. Program new services in VoiceXML so it's easy to maintain, scale, and evolve across your business.
Speech recognition. Run the most advanced speech recognition engines on the market. We seamlessly integrate Nuance ASR and Verbio ASR through an MRCP interface. Update your business with the latest in speech technology, optimize and improve the quality of your telephone service with speech recognition.
Speech recognition. Run the most advanced speech recognition engines on the market. We seamlessly integrate Nuance ASR and Verbio ASR through an MRCP interface. Update your business with the latest in speech technology, optimize and improve the quality of your telephone service with speech recognition.
Voice Synthesis The voice of your IVR services can be pre-recorded, but today you can also use natural-looking synthetic voices for all your Smart IVR services or applications without complications. Speed up and simplify the development of your interactive voice services with Amazon Polly, Google Speech or Azure Bing engines.
Voice Synthesis The voice of your IVR services can be pre-recorded, but today you can also use natural-looking synthetic voices for all your Smart IVR services or applications without complications. Speed up and simplify the development of your interactive voice services with Amazon Polly, Google Speech or Azure Bing engines.
Natural Language Process sentences in natural language using advanced Machine Learning technology with AI and change your customers' experience with conversational IVR services on your telephone channel. Attend and surprise all your customers as you have never imagined before.
Natural Language Process sentences in natural language using advanced Machine Learning technology with AI and change your customers' experience with conversational IVR services on your telephone channel. Attend and surprise all your customers as you have never imagined before.
Callbots, Voicebots Extend your Chatbot to a Callbot or Voicebot using your own programming. Smart IVR is able to connect with multiple Chatbot engines to build a conversational IVR service powered by natural language and AI. The phone will become a new and powerful ally to improve the customer experience.
Callbots, Voicebots Extend your Chatbot to a Callbot or Voicebot using your own programming. Smart IVR is able to connect with multiple Chatbot engines to build a conversational IVR service powered by natural language and AI. The phone will become a new and powerful ally to improve the customer experience.
Dialogflow Gateway Connect a phone interface to your Dialogflow projects and create phone services powered by Google's advanced voice assistants. You can connect your own PBX, call center or transfer calls to their extensions and use your own operator's PSTN numbering.
Dialogflow Gateway Connect a phone interface to your Dialogflow projects and create phone services powered by Google's advanced voice assistants. You can connect your own PBX, call center or transfer calls to their extensions and use your own operator's PSTN numbering.
SIP Trunks, Numbering Connect your own PBX switchboard or IP operator without having to buy minutes; choose the PSTN numbering you need for your interactive voice services. With us you can choose to operate your own communication systems, DDI numbering or trunks based on standard SIP technology.
SIP Trunks, Numbering Connect your own PBX switchboard or IP operator without having to buy minutes; choose the PSTN numbering you need for your interactive voice services. With us you can choose to operate your own communication systems, DDI numbering or trunks based on standard SIP technology.
Web Dialer. Make calls from your web browser without the need for a phone number. Let your customers call your phone services directly from their computer or mobile phone (Firefox, Chrome, Safari, Opera,...) only with an Internet connection. They will appreciate being able to call you from anywhere via WIFI / 3G / 4G without incurring telephone charges and improving your service and support experience as well.
Web Dialer. Make calls from your web browser without the need for a phone number. Let your customers call your phone services directly from their computer or mobile phone (Firefox, Chrome, Safari, Opera,...) only with an Internet connection. They will appreciate being able to call you from anywhere via WIFI / 3G / 4G without incurring telephone charges and improving your service and support experience as well.
Meeting Point. Meeting Point is an audio and/or video multi-conference environment that allows you to easily manage remote meetings from any modern browser or mobile device. It includes the on-demand creation of secure conference rooms for your agents' conversations with partners or clients. Use OAuth and WebRTC technology for the security and privacy of your business.
Meeting Point. Meeting Point is an audio and/or video multi-conference environment that allows you to easily manage remote meetings from any modern browser or mobile device. It includes the on-demand creation of secure conference rooms for your agents' conversations with partners or clients. Use OAuth and WebRTC technology for the security and privacy of your business.
Field Service. Add face-to-face care with fast-care video calls like regular phone calls. Field Service Healthcare or Business allows you to speed up the pace of sales by putting video to users/agents/professionals. Don't miss out on opportunities in your online transactions, serve your customers better with superior remote treatment like never before.
Field Service. Add face-to-face care with fast-care video calls like regular phone calls. Field Service Healthcare or Business allows you to speed up the pace of sales by putting video to users/agents/professionals. Don't miss out on opportunities in your online transactions, serve your customers better with superior remote treatment like never before.
CoBrowsing is easy to use with no downloads or installations of any software for the company or your clients. Instantly communicate with your website visitors through co-browsing during a chat session, phone call, or video call. Agents will easily guide customers through difficult processes and navigating your site, filling out forms, or helping them find the perfect product.
CoBrowsing is easy to use with no downloads or installations of any software for the company or your clients. Instantly communicate with your website visitors through co-browsing during a chat session, phone call, or video call. Agents will easily guide customers through difficult processes and navigating your site, filling out forms, or helping them find the perfect product.
RemoteViewer. This web collaboration solution during conventional telephone calls in progress, allows you to significantly improve your customers' experience with your traditional contact center or even operating with a switchboard or telephone devices. Web collaboration allows you to add web features such as presence, live chat, file sharing, and dual screen sharing.
RemoteViewer. This web collaboration solution during conventional telephone calls in progress, allows you to significantly improve your customers' experience with your traditional contact center or even operating with a switchboard or telephone devices. Web collaboration allows you to add web features such as presence, live chat, file sharing, and dual screen sharing.
Call Center. Our Call Center solution is a responsive and multi-channel ACD / CTI web platform. It will allow you to manage all the attention of your agents, generating the rules, routing, statistics, time control of your incoming or outgoing call campaigns. This solution works stand-alone or connected to any of our RTC or IVR platforms.
Call Center. Our Call Center solution is a responsive and multi-channel ACD / CTI web platform. It will allow you to manage all the attention of your agents, generating the rules, routing, statistics, time control of your incoming or outgoing call campaigns. This solution works stand-alone or connected to any of our RTC or IVR platforms.
Video recording. No one wants laggy audio or pixelated video quality, especially when meeting with important clients or prospects. Interactive Powers features crystal-clear HD video and the most advanced video storage for video call/contact center deployments of any size and scale.
Video recording. No one wants laggy audio or pixelated video quality, especially when meeting with important clients or prospects. Interactive Powers features crystal-clear HD video and the most advanced video storage for video call/contact center deployments of any size and scale.

Turnkey Complementary Applications

Add-on software that offers flexibility and provides significant savings to business processes or service providers.
These applications can stand alone or be used in combination.

Learn more

Let's talk

You can also contact us where you prefer

Whatsapp Telegram-plane Facebook-messenger Skype Phone-alt Envelope Calendar-check
Share this page:
Share on whatsapp
Share on facebook
Share on twitter
Share on linkedin
Share on telegram
Share on email

© Original images and texts owned by Interactive Powers S.I. for advertising purposes www.ivrpowers.com | All rights reserved

 
error: Hola, el contenido está protegido