Grow your business by enabling more engaging WhatsApp conversations

Use the API of WhatsApp for Business, professionalize your conversations and promotions via WhatsApp, connect your customer management system, telephony, or contact center to the communications platform with more than 2 billion users worldwide.

+5.000 Companies

use our Official API

First Quality

WhatsApp partners

Large Volumes

of messages, can be processed by API

Why use the Official WhatsApp API?

Timely Alerts and Notifications

Easily create WhatsApp messages and reach your customers with updates on their orders, deliveries, appointment reminders, specific alerts, payment or reservation confirmations, and much more!

Improve your customer experience

Help your customers directly from WhatsApp, through bots, or groups of live agents, create flows for frequently asked questions and reduce your service tickets, create a personalized experience for your customers and guarantee optimal service.

Interact with all functions

Improve the interaction with your customers, with rich means to send and receive multimedia files such as images, audios, videos, PDF files, CTA buttons, locations per message.

Generate leads and sales

Generate prospects and potential customers through WhatsApp and integrate with your CRM with instant notifications to serve your future customers faster.

put messaging to work for your business

Discover how WhatsApp Business Platform can help you

Share important updates with your customers

Notifications
  • Send order confirmations and delivery updates.
  • Share appointment availability and other reminders with your clients

Make your promotions more personal

Promotions
  • Boost your upsell and cross-sell opportunities. 
  • Retake abandoned shopping carts.
  • Maximize the ROI of your investment with personalized and relevant promotions. 

Create a frictionless shopping experience

Commerce
  • It makes it easy for your customers to search for products and place an order, directly from WhatsApp.

Improve your support costs and increase efficiency

Customer service
  • Implement automated conversation flows to mitigate incoming support requests
  • Implement intelligent routing of conversations only when live agent support is needed. 
  • Integrate with popular back-end systems like CRM and marketing automation platforms. 

Provide access accounts and passwords

Verifications
  • Enable multi-factor authentication or one-time passwords to verify accounts and users. 

Create unique experiences

Custom flows
  • Offer interactive conversational experiences that engage and delight your customers. 

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