Portfolio

Communications

2022

Technology for the development of convergence solutions between computers and telephony.

Contact Centers

Scalability, efficiency and reliability for Call Centers that can't stop.

Operators

Interconnection for PSTN operators, VoIP Providers and Private Telecommunications Services seeking operational excellence.

Integrators and Resales

Robust and flexible equipment for low and high availability scenarios

Businesses and Condos

Convergence and compact technology available to companies and condominiums

Khomp Solutions

vSBC One X Khomp

Virtual Session Border Controller of Khomp

The vSBC One X features the next generation of Khomp's virtual Session Border Controller. Used as a signaling and media control tool, interoperability of different networks and telephony security features, the new version marks a milestone in terms of performance.

The vSBC is a software that can be installed in the most diverse scenarios and offers flexibility and savings in its implementation. It can operate on physical servers, virtualized environments like VMWare®, or even cloud environments like Azure, Google Cloud, and AWS. In this way, it is possible to have a robust SBC, with advanced routing and security functions and accessible from anywhere.

 

Main differentials:

  • Large capacity | more than 20,000 virtualized sessions;
  • One of the highest CAPS (Calls Per Second) on the market
  • Ease of routing configuration
  • Installation in various scenarios: physical servers, virtualized environment or in the cloud
  • Licensing flexibility: on-premises or in the cloud

Insight! Khomp

Strategic analysis of your telephony operation

Insight! Khomp is the intelligence platform for planning and decision-making exclusively for telephony operations. It acts based on the analysis of historical and real-time data of the entire scenario.

With a highly intuitive graphical interface, Insight! Khomp is hosted in the cloud to evaluate, individually or in combination, each of the elements of a telephony operation, such as services, campaigns, gateways, operators (networks) and the geolocation of calls. In this way, it creates a set of relevant information to measure the performance of the operation and see the possibilities of optimization of the campaigns, the use of minutes by the operators, the routing of calls and many other possibilities.

Main features of Insight! Khomp

  • Low cost of operation: Insight! runs in the cloud, so no dedicated hardware is needed
  • Supervisión de sistemas de telefonía, enlaces de red y toda la línea de gateways Khomp
  • Real-time and historical system performance analysis
  • Export of telephony log notes
  • Envio de notificações de acionadores configuráveis
  • Ideal for contact centers, telephone operators and corporations with a large number of calls
  • Supervision of gateways of the Kmedia and KMG lines
  • Access via HTTPS, which generates more security
  • Access control to the web interface by user groups
  • Different access privileges by user groups
  • Possibility of data traffic via VPN
  • Compatibilidad con Asterisk

Monitor Khomp

Real-time telephony monitoring and performance analysis

Khomp Monitor is a powerful tool for monitoring the performance of telephony operations, prepared for systems of all sizes. It operates through real-time data analysis of the entire scenario and only stores the data of the last hour.

Using simultaneous Call Detail Recordings (CDRs) from multiple devices, the Khomp Monitor tracks various metrics such as Network Effectiveness Rating (NER) and Call Attempts Per Second (CAPS). All information is recorded and updated centrally, which allows rapid reaction to any change in the characteristics of the telephone system and reduces the risks of the operation.

Some of the performance indicators that are monitored are:

  • NER (Network Effectiveness Ratio): call effectiveness rate: answered, unanswered, busy, etc.;
  • CAPS (Call Attempts per Second): call attempts per second;
  • ACD (Average Call Duration): average duration of calls answered;

ASR (Answer/Seizure Ratio): rate of calls effectively answered.

Main features of Monitor

  • Software as a Service (SaaS): Monitor operates in the cloud, which eliminates the use of specific hardware and lowers the cost of operation;
  • Supervision of telephone systems, network links and the entire line of Khomp gateways;
  • Real-time system performance analysis;
  • History of the last hour;
  • Access to multiple users in a restricted way, which allows the analysis of specific data of each client;
  • Also available in OEM version;

Analytics Khomp

The Khomp Call Classifier

Analytics Khomp is a powerful voice call classification tool, including SIP calls, specially developed for contact centers.

From dialing to answering, Analytics analyzes call signaling and voice, recognizes patterns, and sends them to the answering system, even if preceded by a ringback tone.

Unproductive calls (such as a fax signal, a recorder and a non-existent number) can be discarded before the minimum time for billing, which improves the performance of the calls made and completely reduces the operating costs

Main acknowledgments reported:

  • Cellular Mailbox
  • Recorder
  • Interception and interception announcements (such as “This number has changed”)
  • Operator Messages
    – Send message
    – Unknown Message
  • Human service, with short/long response
  • Silent Call
  • Ringback tone
  • Portability Tone
  • Fax tone

Manager One Khomp

O sistema completo para gestão de Contact Centers

Khomp Manager One is a complete intelligence solution with centralized call management, routing, monitoring and classification for contact center operations.
It is made up of a combination of resources that run on premises (on the local server) and in the cloud, which optimizes the performance and resiliency of the solution in just the right measure.

 

Some things you can do with Khomp Manager One:

  • Centrally manage all the calls of your operation with the use of Insight!;
  • Visualize telephony performance indicators in real time with the use of Insight!;
  • Prioritize least-cost routes from all gateways and other scenario equipment in a single system and, at any time, make alterations with the same ease;
  • Configure load balancing between the various applications once;
  • Classify all the calls of the operation, regardless of the gateways or SBS that operate in the scenario, with the use of Analytics;
  • Integrate the intelligence platform for any gateway, even from third parties;
  • Ampliar los escenarios con la máxima agilidad: incluir nuevos gateways y/o marcadores para más llamadas simultáneas, independientemente de cuántas empresas operen las diferentes entidades del escenario.

Set'n'go - Khomp

Provisioning platform

Set’n’go is a cloud-based PaaS (Platform as a Service) designed to facilitate the mass configuration of Khomp ATA, IP and UMG lines used in contact centers and corporate settings. With an intuitive web interface and compatible with the main browsers, the platform centralizes the management of all devices, locally or remotely, in a single panel.

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Characteristics and differential resources

  • High level of security: communication through the TR-069 protocol and web access through HTTPS
  • Create device groups for specific configurations
  • Remote programming and monitoring of devices
  • Configuration of the access profile with restrictions by level
  • Log of registered devices
  • Interface in Portuguese, English or Spanish

SAS - Stand Alone Survivability

Survival mode in Khomp gateways

Guaranteed telephony for your communication

Survivability is the ability to ensure telephony operation even in the event of failure of the IP PBX. The Survivability feature in the Khomp gateways allows these devices to assume the basic functions of the IP PBX.

How does Survival mode work?

With the Survivability resource active in the Khomp gateways, they begin to supervise the operation of the IP PBX, once they are installed between the IP PBX and the public telephone network.

In the event that the IP PBX does not respond to monitoring, the gateway assumes the responsibility of executing the basic functions of the IP PBX. In this way, it automatically sends the call to the telephone device according to the settings that were previously programmed in the Equipment Survival mode, performing the call routing. Additionally, it supports:

  • Forwarding of internal and external calls;
  • Call transfer with and without consultation;
  • Call routing for the lowest cost.

Application Modes

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UMG - User Media Gateway

User Media Gateways for telephony in small scenarios, by converting calls from TDM to SIP and vice versa or routing VoIP calls. They can be connected directly to the public STFC network, to VoIP links, to softswitches and to PBX equipment.

UMG 100

User Media Gateway with E1/T1 and 1 Giga ethernet input

UMG 104

User Media Gateway with 1 E1/T1, ETH, SAS and SBC

UMG FXS 240

User Media Gateway for 24 FXS channels


UMG Modular 300

User Media Gateway with Modular Interfaces, SAS and SBC

UMG Modular 1200

User Media gateway with up to 4 E1s and integrated SBC

µSBC

Call routing between IP networks, with SBC and SAS for small scenarios.

µSBC Connect

Call routing between IP networks, with SBC and SAS for small scenarios, with data connection via LTE network


µSBC Server

Call routing between IP networks with SBC and SAS, with Raspberry P3B+ Built-in

UMG Server Modular

Server with integrated UMG Modular 300 gateway

UMG Server Modular PRO

High throughput server with integrated UMG Modular gateway

Available Modules
1E1 (BNC and RJ): 30 Channels
2 GSM 2G (800/900/1800/1900 MHz)
3G (800/850/900/1700/1900/2100 MHz)
4FXO (Up to 12 FXO)
8FXS (Up to 24FXS)
2FXS/2FXO Combo (Up to 6FXO and 6 FXS)

KMG One - Carrier Class Media Gateway

The result of years of pioneering innovations in the telecommunications market, the KMG One Line introduces the next generation of Khomp media gateways. With hardware updates and new available resources, increased and more flexible TDM and VoIP channels, compatibility with HA (High Availability) for all models, configuration history, compatibility with SIP-I (among others), the equipment in the line KMG respond to diverse corporate scenarios, Contact Centers and ISPs.

KMG 200 One

Modular Media Gateway for up to 240 calls with SBC

KMG 400 One

Modular Media Gateway for up to 480 calls with SBC

KMG 1600 One

Modular Media Gateway for up to 14 EBS

KMG 3200 One

Modular Media Gateway for up to 2,000 TDM or SBC calls

Kmedia

For converged applications in high-density scenarios using digital communication platforms (E1, STM-1 or SIP), Khomp offers the Kmedia product line, which supports any-to-any call paths TDM to VoIP, VoIP to TDM, TDM to TDM and VoIP to VoIP, with transcoding. Conversion is possible on all TDM channels in a ratio of 1 SIP channel for each TDM channel, using Universal Codecs technology and carrier grade echo cancellation on all channels simultaneously.

Kmedia SBC 800

Media gateway carrier grade and SBC from 1 to 8 E1/T1 links

Kmedia SBC 1600

Media gateway and high-density SBC from 8 to 16 E1/T1 links

Kmedia SBC 6400

Media gateway and SBC for up to 64 E1/T1 links

Endpoints

With the aim of adding value to SIP telephony system integrators, Khomp launched the Endpoints line, with resources and facilities for automation, security and access control systems.

The Khomp Endpoints portfolio includes VoIP devices that can be used as an electronic door entry system, with an IP telephone on the wall, as an intercom in security or automation systems, or even as an access control point. So it includes a GSM device that allows access control management without the need for a PABX or a structured IP network.

Goalies

IP Wall Kit

Board for application on pre-existing totem poles and panels

IP Wall – Serie 300

1 button or numeric keypad, vandal resistant structure, option for IP camera, RFID and PoE

IP Wall – Serie 200

IP intercoms with 1 key, option of RFID, PoE and video license

SIP Endpoints

Speaker Wall 130 E

Sound lounge SIP speaker

Horn Speaker SIP

High volume SIP horn with IP66 protection degree.

Strobe Light SIP

High brightness LED indicator light

Loud Ringer SIP

Long range audible signaler

SIP Industrial Intercom

High-power sound intercom

Emergency Button SIP

Send real-time alerts to the PBX

Relay Module SIP

Module with 2 relays and 2 buttons or sensors

IoT

Khomp makes available a wide range of devices and terminals for telemetry, automation and climate control, electricity or irrigation. 

Gateways

ITG 200 Indoor

Telemetry gateway that captures and sends data to two sensors, support for IEEE 802.15.4, LoRa® and 3G modules

ITG 200 Outdoor

Ideal telemetry gateway for coverage of outdoor areas, support for 2G and 3G LoRa® modules

Endpoints IoT

Endpoint LoRa

Sensor or transmitter of temperature and humidity for external environments

Endpoint IEEE 802.15.4

Transmitter or repeater of temperature and humidity for short distances

ITS 302 and 312 Indoor

IoT endpoint transmitting sensor data to the cloud via 3G

Weather Station

Monitor rain, wind, temperature and much more

Photocell

Smart public lighting

Logistics Tracker

Position tracking of mobile assets.

Presence sensor

Sensor that detects movements and sends data to the gateway

Water and Gas Meter

IoT measurement of hydrometers and gas meters.

Water Leak Detector

Identify leaks intelligently

Siren with Speaker and LED

Wireless Smart Alarm

4 button remote

IEEE 802.15.4 control with 4 programmable buttons, ideal for alarms and emergencies

Energy Management

IED102

Intelligent energy management, with 2G/3G communication, Ethernet and MODBUS TCP

IED102TC

Energy consumption/quality meter through current transformers

Energy Meter and Actuator

Control of power, current and voltage by electrical panel.

Energy meter with TC's

Electrical sub-metering with CT for indoor environments IEEE 802.15.4

Energy meter with TC'

Electrical submetering with TC through LoRaWAN protocol

Keypass

Open doors remotely and control access for all guests. One click, zero complications. 

A COMPLETE AND SAFE SOLUTION FOR YOU

KeyPass is a complete solution for your access control project. In the line you will find the application to carry out the drive, the relay models and also electronic door entry systems.

With the technology, you can send opening commands or authorize your guest network to enter the house, condo or business

Personal Keypass

App for opening doors or Keypass relays, Available for IP Wall Doorphones, Lockbox and Keypass Relay

Lockbox

App-operated key safe

KeyPass Relay

Relay activation for opening of door/gate using the KeyPass Personal app (iOS or Android)

Let's talk

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