Your carrier in Latin America

Your communications,
always running. answering. connected. under control.

Voice, SMS, business phone systems and AI-powered IT. We build and run our own platforms, and we integrate the technologies your operation already uses. One partner for all of it.

24/7 NOC monitoring · Local support in your language

+0 years

Connecting businesses across Chile and Latin America

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Uptime SLA committed in your contract

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Monitoring and support NOC, every single day

0 countries

Where your business can operate with us

Who we work with

Integrators and channel partners

IT and telecom companies that add our services to their own offering. We run the network; the customer relationship stays theirs.

Direct customers

Companies that hire us directly, and whose telephony we run day in and day out, as if we were their in-house team.

We don't publish our customers' names. Discretion is part of the service.

Traceable, compliant traffic Our own platforms, plus integrations 24/7 NOC and local support Coverage across 16 Latin American countries

The challenge

Running voice and SMS in this region takes
what almost nobody has in-house.

Regulation

Licences, numbering, portability and new rules for commercial calling: 600 and 809 prefixes in Chile, 500 in Peru. Getting it wrong costs fines and reputation.

Interconnection

Agreements, testing and quality routes with the established carriers, with failover in place. That is months of work you cannot improvise.

Trust

One in four people in Chile has fallen for an SMS scam. Traffic now has to be verifiable and traceable, or your messages get lost among the fraud.

SMS scams: ESET, cited by Diario El Día, August 2026. Prefixes: SUBTEL (Chile) and DS 018-2026-MTC (Peru).

Solutions

One network, four ways
to grow your business.

The same infrastructure, sized for each kind of operation. From the carrier starting from scratch to the company that just wants the phone to work.

Carriers and MVNOs

We walk with you from the first filing to the day your network starts billing. We have done it before, end to end.

Regulatory enablementInterconnection Voice and SMS transitNumber portability

Businesses

We become your outsourced telephony department: we design it, run it and support it. With the same numbers you already have.

Cloud phone systemSIP trunks Microsoft TeamsNumber portability

Contact centers and BPO

More effective contacts for every minute you pay for. We propose a technical trial with your real traffic before you sign anything.

High concurrencyDialer Bulk SMS and OTPWhatsApp Business

AI-powered IT solutions

Voice, conversational and process agents on a multi-model, governed platform. Plus the cloud services you already use.

Voice agentsSmart IVR Conversation analyticsGoogle Cloud

Our platforms

We build them and
we run them ourselves.

Six pieces that talk to each other from day one. Start with one and add the rest when your operation asks for it, without changing provider.

Available

miPBX

Your phone system in the cloud

Extensions, auto-attendants, recording and reports, on a computer, a mobile or an IP phone.

Available

miSMS

Messages that actually arrive

Bulk or automated sending, from a web panel or wired into your systems.

miAgente

AI support, around the clock

It answers, understands what the caller needs, solves the simple things and passes on the rest.

miOmni

Every channel, one inbox

Calls, WhatsApp, chat and email on one screen, with each customer's full history.

mi600

Your toll-free number, no paperwork

We handle the filing and leave it running on your phone system.

miConecta

The lines behind everything

Voice connectivity sized to your real traffic: you pay for what you use.

Businesses · miPBX

Stop buying hardware.
Pay for communications that work.

Nothing to buy, maintain or upgrade: no on-site switches or servers, no capital tied up in equipment, no technician on call. We design, deploy, run and support your company's telephony.

Cloud phone system with automatic failover
Calls from Microsoft Teams, mobile app, browser or IP phone
Portability: keep the numbers you already have
24/7 NOC and a 99.9% SLA committed in your contract
See miPBX live
miPBX running on a desk phone, a computer and a mobile

Contact centers · miSMS

The channel
everyone reads.

A text message gets through even when your customer has no data and no app installed. Bulk sending, OTP and campaigns, from a simple panel or wired into the system you already use.

Bulk SMS, OTP and WhatsApp Business API from one provider
Connects to your CRM, ERP or dialer
Delivery reports and ASR/ACD measurement
Sender verification and origin traceability
I want a technical trial

AI-powered IT solutions

Governed AI,
with no lock-in to a single model.

Agents that answer, qualify, sell and hand off around the clock — over voice, WhatsApp, web and SMS. We route each task to the right model and keep an auditable record of every interaction.

01 · Channels

Where it comes in

Voice, WhatsApp, SMS and web, all sharing the same customer context.

02 · Orchestration

T-VOIP decides

We route each task to the right model based on cost, latency and language.

03 · Models

Several, not one

Language, speech-to-text and text-to-speech models, all interchangeable.

04 · Your systems

Where it lands

CRM, ERP, scheduling and phone system, with the record filed where it belongs.

Governance across the whole flow: access control · audit of every interaction · data policies · human oversight.

Multi-model

Combines language, voice and text models to fit each service flow.

Multi-LLM

We pick the model on cost, latency and language, and swap it without rebuilding the solution.

Governed

Every interaction is logged and auditable, with access rules and a person supervising.

Integrations and equipment

We build what's missing.
We integrate what already exists.

We don't think everything has to be ours. When a proven technology solves your problem better, we deploy it and run it as if it were our own — and we answer for it.

What we don't negotiate is who takes responsibility: whether it's our platform or a third party's, you get a single partner, one contract and one number to call.

01

Our own platforms

miPBX, miSMS, miAgente, miOmni, mi600 and miConecta. If you need something that doesn't exist yet, we can build it.

02

Third-party technology

We integrate and run the solutions your operation already uses, without forcing you to migrate what works.

03

Proven operation

We have brought entire carriers into service, end to end, and we're still doing it across the region.

04

A single partner

Voice, messaging, numbers, equipment and support with one contact, one contract and one invoice.

Cloud and collaboration tools for your whole organisation.

Integration and operation

Phone systems: deployment, migration and day-to-day operation.

Integration and operation

Next-generation contact center solutions for service at scale.

Integration and operation

Omnichannel contact center: voice, chat, email and social on one screen.

Integration and operation

Phone calls from Teams, using your company's number.

Integration and operation

IP phone systems for sites that still need equipment on premises.

Integration and operation

Cloud phone system for operations with very specific requirements.

Integration and operation

Hardware to connect what you already have installed to the cloud.

Equipment

Use cases

What it looks like
day to day.

The industry changes and the size changes, but the problem is always the same: someone has to answer in time, and there has to be a record of what happened.

A shop assistant taking a call in a store

Retail and commerce

Nobody waits on hold

Stock and delivery questions spread themselves across stores, and whatever you miss comes back by SMS.

A contact center team wearing headsets

Contact center and collections

More contacts per hour

A dialer on high-concurrency trunks, the right prefix per campaign, and ASR and ACD reports.

A technician working on site in front of a cabinet

Field teams

The office goes with them

The extension rings on the technician's mobile. They answer with the company number, not their own.

A professional working from their computer

Professional services

Fewer wasted hours

Automatic SMS confirmation the day before. Fewer patients and clients who never show up.

An executive on the phone in an office

Corporate and multi-site

One internal network

Every office dials every other by extension, with no call cost and the same auto-attendant.

Someone working on their phone away from the office

Hybrid work

It doesn't matter where they are

The team answers from home, the office or an airport. To the customer, it's always the same number.

How we work

From the first meeting
to production in four steps.

Nobody signs blind. Before you commit, we validate routes and quality with your real traffic.

01

Assessment

We map your operation, your traffic and the regulatory requirements that apply to you.

02

Technical trial

We validate routes and quality with your real traffic, scoped and measured.

03

Deployment

A plan with milestones, owners and dates, and a project manager on each side.

04

Operation

24/7 NOC, a 99.9% SLA and a monthly report on uptime and traffic.

mi600

The difference between
being answered or not.

When you call from just any mobile, people don't pick up: they don't know who it is. A toll-free number says there's a company behind the call, and it shows immediately in how many people answer.

We handle the entire filing and leave it running on your phone system. Ours is 600 077 9200 — yours can be live in days.

I want my toll-free number
600
For calling people who already know you

Existing customers, after-sales, collections and confirmations. It's the number that builds trust and gets you answered.

809
For campaigns to new contacts

Prospecting and telemarketing. It identifies your campaigns transparently and keeps your brand's reputation clean.

Operation and support

When you call, you'll reach
someone who knows.

No help desk on another continent, and no explaining your case three times. You talk to the team that runs the platform every day. And if something goes down, we were already looking at it before you called.

24/7

We monitor your service every day of the year, including nights and public holidays.

15 min

That's the longest we take to respond when the service goes down.

99,9%

Uptime committed by contract, not a promise in a brochure.

1 report

Every month we show you how your service performed, without you having to ask.

Message us on WhatsApp Service desk and NOC +56 44 258 0045

Where we reach

Your operation grows.
The network is already there.

If you open in another country tomorrow, you don't have to find a new provider or start over. Tap a country and see what you can have there.

Coverage

Chile

Our home base. Voice, SMS, business telephony and AI solutions, with local support and a single partner.

Hover over or tap a point on the map

Let's talk

Tell us what you
need to connect.

We won't send you a generic price list. We start by understanding your operation and your traffic, then come back with a concrete proposal — including a technical trial with real traffic before you sign.

Service desk and 24/7 NOC +56 44 258 0045
Message us on WhatsApp Fast reply during business hours
hello@t-voip.comWe reply within the next business day
Santiago, ChileWe serve all of Latin America

No commitment. We don't share your data with anyone.

Message us