Business · miPBX
Cloud phone system (virtual PBX)
A virtual PBX (cloud PBX) replaces the office's physical phone system with a service that lives on the internet. With miPBX your company gets extensions, IVR menus, recording and reports with no hardware to buy or maintain: we design, run and support it.
Updated: 17 October 2026
What does miPBX include?
- Extensions for the whole company, on computer, mobile app (softphone) or IP phone.
- IVR menus, queues, schedules and configurable call forwarding.
- Call recording, CDR and usage reports.
- Videoconferencing with no apps to install, plus internal chat.
- Calls from Microsoft Teams and 3CX with the company number.
- Phone provisioning by QR, click-to-call and CTI.
- Rating and billing, with a white-label option.
- Automatic failover, carrier grade and a 24/7 NOC.
How is it different from a traditional PBX?
A traditional PBX is equipment you buy, install and maintain in the office; if it fails or the company grows, someone has to touch the hardware. A cloud PBX has neither that cost nor that risk: it scales by adding extensions and is managed from a panel. If you prefer to keep your current PBX, SIP trunking gives you good voice without replacing it.
Does it work for contact centers and large teams?
Yes. miPBX supports high concurrency, queues and campaigns; for contact centers it pairs with a dialler and SMS. Before you sign, we propose a technical test with your real traffic.
| Cloud PBX (miPBX) | Traditional PBX | |
|---|---|---|
| Equipment in the office | No | Yes |
| Add or remove extensions | From the panel | Technical work |
| Maintenance and failover | Included (T-VOIP) | On the customer |
| Remote work | Native | Depends on the gear |
| Time to go live | Days | Weeks |
miPBX has its own product site, with more detail and international rates: mipbx.net.
Frequently asked questions
Can I use my current IP phones?
Usually yes, if they are standard SIP devices. We confirm it during the assessment before migrating.
How do people working from home make calls?
With the mobile app, the browser or an IP phone. The extension is the same wherever the person is.
Does it include call recording?
Yes, with the access and retention policies your company defines.
Does it integrate with Microsoft Teams?
Yes. You can make and take calls from Teams with the company number.
Want to see miPBX with your operation?
We show you the cloud PBX running and propose a test with your real traffic.